1. Introduction
Welcome to Bulk Data Upload. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our Shopify app and tell you about your privacy rights.
2. The Data We Collect
2.1 Information You Provide
- Store details (name, URL, email address)
- Product catalog data
- Account credentials
- Contact information
2.2 Information We Collect Automatically
- Usage patterns and analytics
- System logs
- Device and browser information
- IP address and location data
3. How We Use Your Information
We process your data to:
- Deliver and maintain our services
- Process and manage your product data
- Communicate important updates
- Enhance app performance
- Meet legal obligations
4. Data Security
We implement robust security measures including:
- End-to-end encryption
- Secure data centers
- Regular security audits
- Access controls and authentication
- Data backup systems
5. Data Retention
We retain your data as follows:
- Active store data: Until store deactivation
- Account information: Until account deletion
- System logs: 365 days
- Customer data: 30 days post-request
- Shop data: 90 days post-uninstallation
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Request data deletion
- Export your data
- Opt-out of marketing communications
- Request data corrections
- Object to data processing
7. GDPR Compliance
Our commitment to GDPR includes:
- Transparent data processing
- Data minimization
- Purpose limitation
- Storage limitation
- Data portability
- Right to erasure
8. Data Sharing and Third Parties
We share data with:
- Essential service providers
- Legal authorities (when required)
- Analytics partners
- Payment processors
All third parties are bound by confidentiality agreements.
9. International Data Transfers
When we transfer data internationally, we ensure:
- Appropriate safeguards
- Standard contractual clauses
- Adequate security measures
- Compliance with local laws
10. Security Measures
10.1 Technical Security
- SSL/TLS encryption
- Secure data centers
- Regular backups
- Access controls
- Intrusion detection
10.2 Organizational Security
- Staff training
- Security policies
- Incident response
- Regular audits
- Risk assessments
11. Third-Party Services
We utilize:
- MongoDB for data storage
- SMTP for email services
- Analytics tools
- Payment processors
12. Data Breach Protocol
In case of a data breach, we will:
- Notify affected users within 72 hours
- Report to relevant authorities
- Implement corrective measures
- Document the incident
- Prevent future occurrences
13. Cookie Policy
We use cookies for:
- Session management
- User preferences
- Analytics
- Performance optimization
14. Merchant Responsibilities
As a merchant, you should:
- Maintain secure credentials
- Regularly review data
- Update information promptly
- Report security concerns
- Comply with data protection laws
15. Limitation of Liability
We are not liable for:
- Data loss
- Service interruptions
- Third-party actions
- Force majeure events
- Unauthorized access
16. Governing Law
This policy is governed by:
- Applicable data protection laws
- Shopify's terms of service
- Industry standards
- Best practices
17. Changes to This Policy
We may update this policy. You will be notified of changes via:
- Policy page updates
- Email notifications
- App notifications
- Dashboard announcements
19. Additional Resources
For more information about:
- Data protection
- Security measures
- Compliance
- Contact details
Visit our website or contact our support team.